We’re here to help

How can we help?

Find quick answers or contact Zplity support directly.

Email support

How do I restore Premium?

Open Zplity, go to Premium and choose Restore Purchases. Use the same Apple ID that made the original purchase.

How do I delete my account?

Open Settings in Zplity and choose the account deletion option. The app explains what happens to private and shared group data before you confirm.

Why is a balance unexpected?

Check the payer, participants, split method, currency and any recorded payments. Zplity recalculates balances from those entries.

How do group invitations work?

Create or open a group and use its invite link or QR code. The recipient can join through Zplity and synchronize the shared group.

Need more help?

Email contact@zplity.se and include your app version, device model and a short description. Never send passwords or payment card details.